Aug 2016: Process Improvement Consulting

Started a few different efforts for one client to help them decide on the correct way to manage client network documentation, manage their incoming help desk tickets, and manage tasks / projects. Reviewed many different cloud products during this process after we settled on what the internal processes should be.

Sampling of the products we looked at: Dropbox, Box, OneDrive, Sharepoint, Citrix Fileshare, ZenDesk, FreshDesk, HappyFox, Asana, BaseCamp, and Teamwork.